Mortgage customers with money worries
We know it’s been a worrying time for everyone. If you’re concerned about making your mortgage payments, we’re here to talk things through.
Request an annual statement or certificate of interest and see your remaining mortgage balance.
Find out about how to switch your mortgage and when you can switch.
Help with making changes to your mortgage, including your repayment type, mortgage term and changing the name on your mortgage.
Find out about whether you can borrow more on your mortgage, including eligibility and how to make a request.
Help with changing your payment date, making over payments, repaying your mortgage balance and variable rate mortgages.
Support is available for our customers who are worried about their mortgage payments.
Our guide to some of the terminology you'll hear when applying for or managing your mortgage.
Frequently asked questions for new Aldermore mortgage customers.
We're here to help - our contact centre opening hours are Monday to Friday, 9am to 5pm.
At Aldermore, we believe it’s just as important to support you once you’ve completed your mortgage as it is when you’re going through the application process. If you're new to Aldermore you can find information here about the mortgages we offer and how to apply, plus some of the terms you'll hear during the process. If you've completed your application and have a mortgage with us, you can find information here about making payments, how to check your balance and statements, and how to make changes to your account.
We know it’s been a worrying time for everyone. If you’re concerned about making your mortgage payments, we’re here to talk things through.
Unfortunately, the excitement of buying your first home can result in some things being missed. Stay ahead of those hidden costs with this article.
Discover our advice for going through a divorce with a mortgage and getting a mortgage post-divorce.
How to get a mortgage as a first time buyer? From checking your credit history to considering your marital status; here's what you need to know.