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Managing your personal savings account is easy.

You’ll need your Customer ID, password and memorable details to log in.

If you’ve recently opened your account, your Customer ID will be on its way to you through the post and you should normally receive this within five business days of opening the account.

FSCS Protection

When you save with Aldermore you have the added peace of mind that comes from knowing your money is protected up to a total of £85,000 per eligibile person by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. 

What to do when someone dies

We know how complicated things can be when someone close to you dies. We’re here to help and support you, and this guide explains what you’ll need to do about any savings accounts that are held with Aldermore.

Still need help? 

  1. Message us

    Existing customers can log in and send us a secure message 

  2. Opening hours

    • Monday to Thursday 8.00am – 8.00pm
    • Friday 8.00am – 6.30pm
    • Saturday 9.00am – 5.00pm
    • Sunday 10.00am – 4.00pm
    • Closed Bank Holidays
  3. Contact us by post

    Aldermore Personal Savings
    Freepost RSAZ-AXXH-LHAX
    PO Box 762
    NE28 5DH

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