Opening or closing an account

Making a Deposit to Your Personal Savings Account

You can make deposits using Faster Payments, BACS, CHAPS, or standing orders, but only from your nominated account. 

Please make sure to include the following information when setting up a new payment:

  • Your Full Name: (first name and last name) ​
  • Our Account Number: 63684431
  • Our Sort Code: 20-19-90 (this may show as Barclays, we partner with them as our clearing bank)
  • Reference: (Your seven-digit account number or your application reference number)

When you opened your account online, you received an application reference number and later an account number. You can use either of these as your payment reference.

Please make sure that you correctly quote the reference when you make a payment.


Important Notes

  • Wait for Confirmation: Please do not send any money until we confirm that your account is open. If you send money before confirmation, we won’t be able to allocate it to your account, and it will be returned to you.
  • Confirmation of Payee: This service checks that the beneficiary's name matches the account you're sending money to. If the name isn't correct, your payment may not go through.
  • Payment Reference: If your payment reference is incorrect, we won’t be able to allocate the payment, and it might be returned without interest.
  • Transaction Limits: Your bank may have a maximum limit for payments made through Faster Payments and BACS.
  • Processing Time: It may take up to two business days for the payment to show in your account, but you'll start earning interest from the day we receive the payment.
  • Deposit Deadline: If you have a Fixed Rate Account or Fixed Rate Cash ISA, you have 14 days from your application date to make your deposit