Manage your mortgage

  • Fees, statements and balances

    Request an annual statement or certificate of interest and see your remaining mortgage balance.

    Fees, statements and balances
  • Switching your mortgage

    Find out about how to switch your mortgage and when you can switch.

    Switching your mortgage
  • Making changes to your mortgage

    Help with making changes to your mortgage, including your repayment type, mortgage term and changing the name on your mortgage.

    Managing your mortgage
  • Borrowing more on your mortgage

    Find out about whether you can borrow more on your mortgage, including eligibility and how to make a request.

    Borrowing more
  • Payments

    Help with changing your payment date, making over payments, repaying your mortgage balance and variable rate mortgages.

  • Mortgage Charter

    Support is available for our customers who are worried about their mortgage payments.

    Mortgage Charter
  • Mortgage jargon buster

    Our guide to some of the terminology you'll hear when applying for or managing your mortgage.

    Mortgage jargon buster
  • Mortgage FAQs

    Frequently asked questions for new Aldermore mortgage customers.

    Applying for a mortgage
  • Contact us

    We're here to help - our contact centre opening hours are Monday to Friday, 9am to 5pm.

    Mortgages contact information


We're here to make managing your mortgage easy.

At Aldermore, we believe it’s just as important to support you once you’ve completed your mortgage as it is when you’re going through the application process. If you're new to Aldermore you can find information here about the mortgages we offer and how to apply, plus some of the terms you'll hear during the process. If you've completed your application and have a mortgage with us, you can find information here about making payments, how to check your balance and statements, and how to make changes to your account.

Person working at home on laptop

Mortgage customers with money worries

We know it’s been a worrying time for everyone. If you’re concerned about making your mortgage payments, we’re here to talk things through.

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