Your annual statement
Your annual statement will be posted to you in January and will cover the period from January to December of the previous year. It will show you the balance of your mortgage, your payments and interest charges, any fees accrued over the year. It also confirms the repayment type, product and early repayment charges on your mortgage.
If you’re a company landlord or have complex properties (houses in multiple occupation or multiple properties on one title), you’ll receive your annual statement on the anniversary of when you took your mortgage out with us.
You can request a duplicate copy of your annual statement using our online mortgage request form under the "I’d like a copy of my mortgage statement" option. We’ll post it out to you, however this will not contain your current balance or the most up to date details of your account as it will be an exact replica of your annual statement.