If you want to repay your mortgage in full you can request a redemption statement by one of the following methods:
- Over the phone by calling our Product switch team on the number at the top of the page or requesting a callback using the online form.
- By email at firstname.lastname@example.org (Residential mortgages) or email@example.com (Commercial Mortgages)
- In writing to us at:
Residential Mortgages: Aldermore, PO Box 363, Wilmslow, SK9 0BT
Commercial Mortgages: Aldermore 1st Floor, Block B Western House, Lynch Wood, Peterborough, PE2 6FZ
If you are coming to the end of your current mortgage deal it is recommended that you find out how and when you can switch to one of the latest loyalty deals available to you by visiting our Switch your Mortgage page or the Customer Loyalty team can discuss this with you before requesting a redemption statement.
The redemption statement will be sent out within 3 working days of the request. You can also call our team at any stage for an indication of the redemption figure by calling the number above.
The statement will give you an indication of your current mortgage balance, interest rate and any applicable closure fees. Please note that a redemption statement is only valid for the month in which it was produced.
You can also call our team at any stage for an indication of this figure on the number above.