Fees, statements and balances

You can view our Tariff of Charges for homeowners and  buy to let landlords which include all the applicable fees and charges we could charge you throughout the life of your mortgage.

Your annual statement will be posted to you in January* and will cover the period from January to December of the previous year. It will show you the balance of your mortgage, your payments and interest charges, any fees accrued over the year. It also confirms the repayment type, product and early repayment charges on your mortgage.

If you would like an indication of your remaining balance, or repay your mortgage in full, you can request a redemption statement using our online form, under "How much do I owe on my mortgage?". The validity period will be detailed on each redemption statement, along with any early repayment charges or exit fees.

You can request a duplicate copy of your annual statement that’s sent to you in January using our online form under the "I’d like a copy of my mortgage statement" option. We’ll post it out to you, however this will not contain your current balance or the most up to date details of your account as it will be an exact replica of your annual statement.

If you have buy to let properties, a certificate of interest can help you complete your tax return and confirms interest charged during the relevant tax year. We’ll post a copy to you each year and you’ll receive them after the end of the tax year, usually by the end of April. 

You can submit a request for an extra statement using our online form under the "I need tax information about my buy to let mortgage" option. You will be asked which tax year you need the certificate for.

Alternatively, you can email us at mortgage.servicing@aldermore.co.uk providing your name, account number, and security property address. Or call the number below to request yours and we will post it out to you.