Closing your account

Easy Access accounts

You can close your Easy Access account online at any time by logging into Internet banking, where you'll see all your accounts which remain open.

For the account you'd like to close, hover over the three dots to the right and select 'close account'.

 

Fixed Rate accounts

You can only close Fixed Rate accounts within the 14 day cooling off period. You'll have 14 days from the day you open your Fixed Rate account to close it without any penalties or giving us any notice.
Once the cooling off period has expired, you can't make any withdrawals or transfers and closures aren't allowed until the maturity date.