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Coronavirus: Information for Business Finance customers

We're here to help

Our guide highlights the many different Government support measures aimed at UK businesses and employees; explaining who is eligible, when the schemes open and how to apply.

Following the Government’s recent announcement, we’re supporting our Business Finance customers who are impacted by COVID-19.

Last updated: Friday 3 July

We are here to support our Business Finance customers in these difficult times.

For more information, please select from the tabs below based on your agreement with us.

Please contact us via the details below.

  • Asset Finance and Wholesale
  • Commercial Mortgages
  • Property Development Finance
  • Invoice Finance

Asset Finance:

Brokers – please contact your Relationship Manager

Wholesale
Please could our wholesale partners contact their Relationship Managers on their mobile numbers.

Customers
Since the beginning of lockdown, we have looked to provide our Asset Finance customers affected by the Coronavirus pandemic with a simple and straightforward approach to offering payment deferrals.

We are currently experiencing higher than normal calls due to this, so we have launched our Payment Deferral Request Form where customers that are still impacted by the pandemic can request a change to their payment schedule.

 

If you are not financially impacted at this time and can continue to make payments, then we encourage you to do so. If this changes at any time, please get back in touch with our collections team on 0118 055 6675.

Please contact our In-Life Team:

Telephone: 0161 238 5004

Email: commercialportfolioteam@aldermore.co.uk 

or contact your Relationship Manager to discuss your individual situation.

Please contact our Property Development In-Life Team:

propdevcrm@aldermore.co.uk

or contact your Client Relationship Manager 

Clients - please contact your Relationship Manager directly to discuss your situation further.

Telephone: 0333 363 5137 

Email: aifdirect@aldermore.co.uk

We would like to reassure you that the day to day operation of your account will be unaffected and that Aldermore remains open for business and will continue to support and work with our clients during these unprecedented challenging times.

Coronavirus Business Interruption Loan scheme

Following the budget announcement on 11 March 2020 the British Business Bank are offering the Coronavirus Business Interruption Loan Scheme (CBILS) through participating lenders. 

Aldermore are accredited for Asset Finance and Invoice Finance variants of the scheme.

To find out more about the individual schemes and the application process please visit the following pages:

Asset Finance: Click here
Invoice Finance: Click here

For further information from the British Business Bank, click here.

Government Coronavirus Financial Support

Aldermore Business Finance is here to help our customers during the COVID-19 pandemic – including making it easier to navigate the full breadth of support that’s available to you. 

Our guide highlights the many different support measures aimed at UK businesses and employees; explaining who is eligible, when the schemes open and how to apply.

This information is correct as at 3 July 2020 and is issued as guidance only.

 

People Support

Discover our People support guide: an important resource to help SMEs and brokers navigate the breadth of advice and guidance on People and HR topics to safeguard and protect your employees.

This information is correct as at 15 May 2020 and is issued as guidance only.

Top tips for SMEs to protect against fraud

Criminals are using the publicity around COVID-19 as an opportunity to pose as a trusted organisation such as banks, law enforcement, government or health service providers. Criminals are sending emails and text messages designed to trick you into revealing sensitive personal information, such as your financial information.

Protect your business from scams related to COVID-19.

Subject to status and affordability. T&Cs apply. Security may be required. Any property or asset used as security may be at risk if you do not repay any debt secured on it.