Coronavirus: Information for Business Finance customers

Following the Government’s recent announcement, we’re supporting our Business Finance customers who are impacted by COVID-19.

Last updated: Friday 3 April, 12.00pm

We already have a forbearance policy and are now offering repayment holidays of up to 3 months, to free up cash within businesses. This will not affect businesses’ credit rating. 

Aldermore treats each customer in accordance with their individual circumstances. We encourage customers whose circumstances have changed due to the COVID-19, to get in touch as soon as they can so we can provide help and support during this difficult period.

Please contact us via the details below:

Asset Finance:
Brokers - please contact your Relationship Manager.

Customers - please contact our collections team: 01189 55 6675.  We are currently experiencing higher than normal call volumes due to the coronavirus situation which unfortunately means longer wait times. We are extremely sorry about this and appreciate your patience and understanding at this time. If you are unable to get through please email To help us to process your enquiry quicker, please include in your email your agreement number alongside the nature of your request.

Coronavirus Business Interruption Loan scheme
Following the Budget announcement on 11 March 2020 the British Business Bank are offering the Coronavirus Business Interruption Loan scheme through participating lenders.

Aldermore are accredited for the Asset Finance variant of this scheme. For more information on how you can apply for this product, click here.

For further information from the British Business Bank, click here.

Please could our wholesale partners contact their Relationship Managers on their mobile numbers

Commercial Mortgages:
Please contact our In-Life Team on 0161 238 5004, or contact your Relationship Manager to discuss your individual situation.

Property Development Finance:
Please contact our Property Development in life team either via your Client Relationship Manager or at

Invoice Finance:
We would like to reassure you that the day to day operation of your account will be unaffected and that Aldermore remains open for business and will continue to support and work with our clients during these unprecedented challenging times.

Clients - please contact your Relationship Manager directly to discuss your situation further.
0333 363 5137

Government Coronavirus Financial Support:
Aldermore Business Finance is here to help our customers during the COVID-19 pandemic – including making it easier to navigate the full breadth of support that’s available to you. 

This document highlights the many different support measures aimed at UK businesses and employees; explaining who is eligible, when the schemes open and how to apply.

Subject to status and affordability. T&Cs apply. Security may be required. Any property or asset used as security may be at risk if you do not repay any debt secured on it.