Customer stories

Boutique recruitment agency APM Resource (APM) is a niche provider of temporary and permanent programme and project managers. “We provide our clients with high-calibre professionals who can successfully manage strategic change,” explains APM Managing Director, Adam Monk.

Being innovative and working hard to find the right person for each role has underpinned APM’s success, while having Aldermore Invoice Finance with Bad Debt Protection which means cash flow and unpaid invoices are much less of a worry.

As part of the facility, Aldermore takes care of credit control for APM, following up on overdue invoices to make sure they are paid, freeing up time for Adam to focus on sales and other key things that contribute greater value to his business.

“Our accountant recommended that we also take out Bad Debt Protection as part of our finance facility from Aldermore,” Adam reveals. “It means we won’t lose out if a customer can’t pay, removing the risk that unpaid invoices can pose, giving us peace of mind. Nothing’s guaranteed in business – companies go under – which is why we decided to protect ourselves with Bad Debt Protection,” he says.

It certainly proved to be a shrewd business decision, when a £37,000 customer invoice wasn’t paid. “The assistance we received from Aldermore was fantastic – they really do go above and beyond,” Adam recalls. “Aldermore helped us to complete all of the forms when we made our Bad Debt Protection claim. You can’t put a price on support like that.”     

Stephanie Odunston, National Bad Debt Protection Manager at Aldermore, says: “We were happy to help Adam. We like to go the extra mile when it comes to helping our clients, especially in more challenging and stressful times, such as when a customer hasn’t paid their invoice.

“Bad Debt Protection provides peace of mind when you take on new customers or when you’re selling more to your existing customers. It’s flexible, because you can request it to be applied to all or just some of your customers. And whether you sell on credit to customers in the UK or overseas, Aldermore Invoice Finance with Bad Debt Protection can help to safeguard your business.”

Adam says he couldn’t be any happier about APM’s decision to take Bad Debt Protection: “Invoice Finance with Bad Debt Protection has not only helped to relieve our cash flow pressures, but it also gives us added confidence and reassurance when we go after new opportunities, as we grow our business.”

Bad Debt Protection makes good business sense if you want to protect yourself from non-payment of invoices. Call us on 01612 385006 to find out more.

Find out more about our invoice finance solutions

Subject to status. Security may be required.  Any property or asset used as security may be at risk if you do not repay any debt secured on it. 

A BDP payment of protection is subject to an agreed BDP Limit being in place and subject to compliance with the Invoice Finance Agreement and, in particular, the Conditions applicable to Bad Debt Protection. Please note that whilst BDP provides protection on qualifying factored invoices against customer insolvency, or protracted default, it is not insurance or an insurance product.