In the fourth edition of our Report to Society, you can read about the ways in which our core activities are driving impact across three focus areas:
Introduced Single Access and Double Access variable rate ISAs.
Launched our Energy & Infrastructure business finance proposition, including providing a £25m loan to Osprey Charging, one of UK’s largest EV networks.
Doubled our support for the self-employed, helping more entrepreneurs and independent earners secure a home.
Increased acceptance rates for customers with lower credit scores by 29%, meaning more people, regardless of background, can access the vehicles they need.
"As I begin my journey as CEO of Aldermore, I feel proud and excited to be leading an organisation with a clear and meaningful purpose: to back more people to go for it, in life and in business. Having spent 17 years with FirstRand, Aldermore’s parent company, I know how powerful a purposeled approach can be. It reflects being deeply invested and having courage - values that have always been at the heart of both Aldermore and FirstRand.
I want to start by thanking my predecessor, Steven Cooper, for his leadership and the strong foundation he has built. Thanks to him, and to the dedication and hard work of colleagues right across the business, Aldermore is in a fantastic position to keep growing its positive impact for the communities it serves.
We’re proud to publish this report, our fourth annual Report to Society, which continues to share the real, measurable ways we’re living our purpose, helping people and businesses thrive, and working to build a fairer, more inclusive society.
The achievements reflected in this report highlight the ways our people bring Aldermore’s purpose to life every day, proving that when we back others, great things can happen.
Thank you to everyone at Aldermore, and to everyone who shares in our purpose. I can’t wait to see what we’ll achieve together in the year ahead."
"As I begin my journey as CEO of Aldermore, I feel proud and excited to be leading an organisation with a clear and meaningful purpose: to back more people to go for it, in life and in business. Having spent 17 years with FirstRand, Aldermore’s parent company, I know how powerful a purposeled approach can be. It reflects being deeply invested and having courage - values that have always been at the heart of both Aldermore and FirstRand.
I want to start by thanking my predecessor, Steven Cooper, for his leadership and the strong foundation he has built. Thanks to him, and to the dedication and hard work of colleagues right across the business, Aldermore is in a fantastic position to keep growing its positive impact for the communities it serves.
We’re proud to publish this report, our fourth annual Report to Society, which continues to share the real, measurable ways we’re living our purpose, helping people and businesses thrive, and working to build a fairer, more inclusive society.
The achievements reflected in this report highlight the ways our people bring Aldermore’s purpose to life every day, proving that when we back others, great things can happen.
Thank you to everyone at Aldermore, and to everyone who shares in our purpose. I can’t wait to see what we’ll achieve together in the year ahead."
In 2024, we celebrated our 15th birthday as a bank, leading us to reflect on why we were created in the first place - helping the underserved and continue to keep our purpose of backing more people to go for it at the heart of all we do.
Our 2024 report showcases how we’ve brought this purpose to life - driving financial inclusion, empowering customers, and fostering a strong, inclusive colleague culture.
Aided social mobility: We acted as an engine for social change by positively impacting almost 9,000 people through our activities and partnerships.
Demonstrated socio-economic impact: Our 2023 financing assisted the £88m socio-economic impact made by Norwich City Football Club on the city and surrounding area.
Continued to back UK businesses with specialist finance solutions: Such as record levels of nearly £475m motor intermediary wholesale funding.
Promoting strong saving habits: We introduced a new regular saver product that rewards consistent monthly deposits.
Net zero target: We are committed to a target of reaching net zero emissions by 2050.
Helped support mortgage customers with historic credit problems: Revamped and relaunched our cascade level 1, 2 and 3 mortgage range, to help customers with poor credit scores.
In 2024, we celebrated our 15th birthday as a bank, leading us to reflect on why we were created in the first place - helping the underserved and continue to keep our purpose of backing more people to go for it at the heart of all we do.
Our 2024 report showcases how we’ve brought this purpose to life - driving financial inclusion, empowering customers, and fostering a strong, inclusive colleague culture.
Aided social mobility: We acted as an engine for social change by positively impacting almost 9,000 people through our activities and partnerships.
Demonstrated socio-economic impact: Our 2023 financing assisted the £88m socio-economic impact made by Norwich City Football Club on the city and surrounding area.
Continued to back UK businesses with specialist finance solutions: Such as record levels of nearly £475m motor intermediary wholesale funding.
Promoting strong saving habits: We introduced a new regular saver product that rewards consistent monthly deposits.
Net zero target: We are committed to a target of reaching net zero emissions by 2050.
Helped support mortgage customers with historic credit problems: Revamped and relaunched our cascade level 1, 2 and 3 mortgage range, to help customers with poor credit scores.
“We wanted a partner that shared our purpose of making the football club better today than it was yesterday, which is where Aldermore came in. For just under five years we have worked together to create the financially stable club you see today. This stability has helped the club to invest in Norwich and the wider Norfolk areas, supporting the local economy and its people.”
“It is great to see Aldermore putting so much focus on the development of sustainability skills across all parts of the organisation to foster a culture in which sustainability is lived every day. We have been impressed by the passion shown by all colleagues who attended as well as the richness and quality of the discussion.”
"If you want a bank that wants to understand you and your business; talk to Aldermore Bank. They listen, they want to help you reach your goals and not just take you through a process of ticking boxes. It’s a refreshing change in the banking world."
The following year after publishing our first Report to Society in 2022, saw us as a Group continue to push forward, back and invest into our people and customers, strengthening our governance, and deepening our impact. Here’s how we’ve made progress:
Creating opportunity through apprenticeships: Invested almost £270k (133% more than last year) in apprenticeship development to attract, retain and develop a diverse demographic of talent.
Benefits proposition: Backed our colleagues by investing over £2m into updating several core benefits to create a highly competitive reward package with benefits that our people valued most.
Self-employed mortgages: Helped self-employed customers buy their own home with £141m of lending
Backing our motor dealer partners through wholesale funding: Record levels of over £450m made available to our funded relationships to support their business growth.
Our commitment to social mobility: Enhanced our ability to act as an engine for social change by positively impacting over 7,000 people through our activities and partnerships.
The following year after publishing our first Report to Society in 2022, saw us as a Group continue to push forward, back and invest into our people and customers, strengthening our governance, and deepening our impact. Here’s how we’ve made progress:
Creating opportunity through apprenticeships: Invested almost £270k (133% more than last year) in apprenticeship development to attract, retain and develop a diverse demographic of talent.
Benefits proposition: Backed our colleagues by investing over £2m into updating several core benefits to create a highly competitive reward package with benefits that our people valued most.
Self-employed mortgages: Helped self-employed customers buy their own home with £141m of lending
Backing our motor dealer partners through wholesale funding: Record levels of over £450m made available to our funded relationships to support their business growth.
Our commitment to social mobility: Enhanced our ability to act as an engine for social change by positively impacting over 7,000 people through our activities and partnerships.
“As we have implemented the Consumer Duty, each of our business lines has taken a fresh look at everything we do, challenging whether we can do more to support customer understanding and deliver good outcomes.”
“Since earning my place on the 10,000 Black Intern scheme, hands-on experience and networking opportunities have enabled me to develop my skills and insights across the financial sector, whilst supporting my personal development. I’ve been able to explore a range of business areas, including the world of Risk in my new role at Aldermore!”
“We are really grateful to Aldermore Group for their continued support for our important work. They are really good partners to us, not only providing financial support, but doing so on a multi-year and flexible basis, meaning that we have continuity and certainty of funding, but also that we can influence where that funding is directed.”
In 2022, we published our first Report to Society, with the intention of providing deeper insight and transparency around our societal impact as a result of our financial and operational performance, for our stakeholders.
It was more than a document, it was our commitment this transparency, and was the start of us sharing, year on year, how we’re driving progress to make a positive impact.
Backed first-time buyers by lending £274m in the housing market, which made up 44% of our owner-occupied lending.
Backed 323,256 savers worth £12.2bn across the personal and business savings market
Backed 11,154 customers with funding worth over £1.73bn in the Structured and Specialist Solutions market.
Backed 317 motor dealer intermediaries with stock funding worth nearly £400m to provide 32,415 used cars for the industry.
In 2022, we published our first Report to Society, with the intention of providing deeper insight and transparency around our societal impact as a result of our financial and operational performance, for our stakeholders.
It was more than a document, it was our commitment this transparency, and was the start of us sharing, year on year, how we’re driving progress to make a positive impact.
Backed first-time buyers by lending £274m in the housing market, which made up 44% of our owner-occupied lending.
Backed 323,256 savers worth £12.2bn across the personal and business savings market
Backed 11,154 customers with funding worth over £1.73bn in the Structured and Specialist Solutions market.
Backed 317 motor dealer intermediaries with stock funding worth nearly £400m to provide 32,415 used cars for the industry.
