Find out everything you need to know about your monthly payments, making overpayments or making your payments more affordable.

We're here to help

We're here to help

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Why was my first payment different/higher to what I expected?

Your first Direct Debit may be more than your normal on-going monthly repayments.

This is an industry standard practice, as your first payment includes what is known as initial interest.

Initial interest is the interest charged from the date of completion, up until the end of that month. If it is not possible to collect a payment in that first month the initial interest will be added to the following month so could cause the payment to be much larger than your regular payments. It is advisable to budget for this when you are moving home.

Can I make an overpayment?

Yes, you can make overpayments up to a certain amount in-line with your offer conditions over a 12 month period in the initial product term of your mortgage and unlimited overpayments later.

You can arrange overpayments by contacting our team to organise a one-off payment or set-up regular overpayments.

You can also do this over the phone by calling our servicing team on the number provided above, who will tell you the next steps.

You can make an overpayment by bank transfer or standing order:

Sort code 20-19-90 account number 90261971 (NB – please use your account number as the reference number).

You can also post a cheque to – Aldermore, PO Box 363, Wilmslow, SK9 0BT. Please send a covering note with your account number.

How will a Bank Base rate change affect my monthly payments?

The Bank of England Base Rate (BBR) represents the rate at which the Bank of England lends to other financial institutions; it is reviewed several times a year by the Monetary Policy Committee (MPC). This could then affect your mortgage payments depending on what type of rate you are on.

You can find out more about the Bank Of England Base Rate and how it will affect your mortgage in more detail here.

We’re here to help – if you need to get in touch call us on 0333 321 1000.