Internet banking

It's easy to add, remove and change permission levels of users on your account by selecting 'Business profile' and 'Users and roles'.

There are different levels of access you can grant to users on your account. These are:

Signatory

This is a trusted person who is entitled to execute and authorise financial transactions and make changes to the account details.

Admin Signatory

This is a trusted person who has administrative rights in an account and is entitled to execute non financial activity in the account

Read only user

This is is a trusted person who can view only activity in the account.

We'll send additional users an email to set up their password. They'll also be able to add and verify their mobile number which will allow them to access the account.

The table below shows the permissible actions for each role.

Action Full Signatory Admin Signatory Read Only
Login Yes Yes Yes
Open a savings account Yes Yes No
View information - entity details, users and all savings accounts Yes Yes Yes
Access a savings account Yes Yes Yes
View savings account specific information Yes Yes Yes
View statements Yes Yes Yes
Withdraw money to nominated account Yes No No
Transfer money between accounts Yes No No
Request change of nominated account Yes No No
Manage information - entity details, users and all savings accounts Yes No No
Contact via email Yes No No
Contact us via secure message Yes Yes No
Contact us via telephone Yes Yes Yes
Close a savings account Yes No No
Close Aldermore account Yes No No