We're currently experiencing high call volumes due to the popularity of our accounts, and it might take us a little longer than usual to answer your call. We’re doing everything we can to reduce call waiting times, but in the meantime if you’re interested in opening an account please click here for more information. If you have a question, you may be able to find the answer you need in our Frequently Asked Questions.
Monday - Thursday 8:00am - 8:00pm
Friday 8:00am - 6:30pm
Saturday 9:00am - 5:00pm
Sunday 10:00am - 4:00pm
Closed Bank Holidays
Email: service@aldermoresavings.co.uk
If your question relates to accessing your account online or includes any personal information, please send a secure message or call us. To keep your information secure, we can't provide any personal information by email but we can answer general queries.
Online Login, Account Management and Maturities
If you have questions about logging in and managing your account online, including how to give us your maturity instructions, please see our video guides which provide helpful step by step guidance. If you have a question about the product interest rates offered within your maturity letter, please be assured that the rate quoted is the minimum guaranteed rate. If we increase rates between sending your letter and your maturity date you’ll automatically get the higher rate, as long as we receive your instructions before your maturity date.
Watch our video guides >
ISA Transfers
If you have questions relating to an ISA transfer, you can find further information here.
Business Savings - 01733 821 321
Monday - Friday 8:00am - 6:00pm
Closed Bank Holidays
Email: businesssavings@aldermore.co.uk
Secure message: If you're an existing customer, log in to your account to send us a secure message.
Corporate Treasury
New Enquiries - 0207 330 3000
Existing Customers - 0207 330 3030
Monday - Friday 9.00am - 5.00pm
Closed Bank Holidays
Email: corporatetreasury@aldermore.co.uk