Worried about payments? Information for Business Finance customers

We're here to help

Check out our business support hub for helpful guides and articles on topics relevant to the management and day to day running of your business.

We understand that, due to external factors, our customers’ circumstances may change. We’re here to support our business finance customers who may face difficult times.

For more information, please select from the tabs below based on your agreement with us. 

Asset Finance:

We’ve been dedicated to helping our customers during the pandemic. We understand as restrictions are eased, you may still need tailored support to get back up and running. We hope this won’t continue indefinitely, but are here to offer the right support at the right time.


If you are not financially impacted at this time and can continue to make payments, then we encourage you to do so. If this changes at any time, please get back in touch with us on 0118 955 6675.

We’re supporting our commercial mortgage customers who may have difficulties due to current economic issues.

We’ll need to speak with you to understand your individual situation and discuss the options available to you. Please contact your relationship manager or contact our in-life team on 01733 404 518 or by email: commercialportfolioteam@aldermore.co.uk

Please contact your Relationship Manager directly to discuss your situation further.

Telephone: 0333 363 5137 

Email: aifdirect@aldermore.co.uk

Subject to status and affordability. T&Cs apply. Security may be required. Any property or asset used as security may be at risk if you do not repay any debt secured on it.