Our team

We are fortunate to have a dynamic executive team with deep experience gained in a range of financial services companies and leading firms in other industries.

The Bank is led by a respected and dynamic executive team with deep experience gained in both financial services and other sectors.

Steven Cooper - CEO of Aldermore Group

Previously, Steven has been CEO at C. Hoare & Co, the UK’s oldest privately-owned bank, for two years where he has developed and led an extensive programme of change. 

Prior to this, he spent 30 years at Barclays, starting as a branch cashier and working his way up to lead several of their major businesses, including Barclaycard Business Solutions, Personal Banking for UK & Europe, and Business Banking in the UK. He has extensive hands-on experience, from the front line to top management, in retail and business banking, payments, digital, data and technology.

Most of his career has been in UK Banking, but he has had significant experience across Europe and the US and also spent four years working and living across Africa and India. 

Steven sits on several advisory boards, and is the Joint Chair of the Social Mobility Commission (a non-departmental public body sponsored by the Cabinet Office) promoting and monitoring progress towards improving social mobility in the UK. He is also Chairman of Experian UK and a Non-Executive Director of the global recruitment company Robert Walters PLC.

Tim Boag - Group Managing Director – Business Finance

Tim has had an extensive career including a number of roles throughout Corporate and Commercial Banking, Finance and Risk within RBS/NatWest.  He has led coverage and financing businesses, delivering to customers across a wide range of industry sectors. Tim was previously on the management Board of RBS’s Asset Finance Division and a director of the Business Growth Fund, a company set up to make equity investments in SMEs. He has also been a member of the CBI London Council and Chartered Banker Professional Standards Board.

Claire Cordell - Chief Financial Officer

Claire is a Chartered Accountant and holds a Masters in Finance from London Business School. She has 25 years of financial services experience and previously held senior finance roles at RSA Insurance Group. Claire joined Aldermore in March 2014 as the Director of Investor Relations, supporting the Bank through its IPO and became Group Financial Controller in April 2016. In January 2018, Claire was appointed Director of Finance, taking on leadership responsibility for the wider finance team in the Bank, and was appointed Chief Financial Officer in 2020.


Rob Divall - Chief People & Transformation Officer

Rob joined Aldermore in 2016 from the Board of AdviserPlus Business Solutions Limited, a leading provider of HR managed services, where he led strategy and product development and played a key commercial role in the growth of the company through to its eventual acquisition. Prior to this, Rob held a variety of Executive HR leadership positions in his eight years with Lloyds Banking Group PLC, including HR Director for both the Branch Network and also General Insurance. Before Lloyds, Rob worked with Accenture PLC leading change programmes within the HR outsourcing division, having spent the first decade of his career in retail, where he held a number of senior HR and commercial roles in The Big Food Group PLC and Boots the Chemists Limited.

Zish Khan - Chief Operating Officer

Zish joined Aldermore in 2018 as COO. Zish has nearly 20 years’ experience having lived and worked in multiple global locations, with a focus on technology and operations for financial services.  His experience includes working for Bank of America Merrill Lynch, Grant Thornton LLP and JP Morgan Chase. His career at Bank of America Merrill Lynch spanned over 12 years, during which time he held a variety of roles including EMEA Chief Operating Officer for Technology & Operations as well as Board Member for Bank of America International. He has joined Aldermore from Grant Thornton LLP, where he was a Senior Advisor providing IT advisory services to FinTechs, financial services firms and UK government. Zish completed a joint MBA with London Business School and Berkley, University of California.

Andrew Lewis - Chief Risk Officer

Andrew joined Aldermore in 2020 as Chief Risk Officer following 25 years in financial services. He joined from Bain & Co where he was a global expert partner in their financial services and simple & digital practices. Prior to Bain & Co he worked for 23 years at NatWest Group where he held a number of senior business and risk roles. He was part of the Commercial & Private Banking ExCo from 2014-2019, the Risk ExCo 2010-2014, as CAO Restructuring & Risk and Head of Enterprise Risk. Before that he spent seven years in capital markets as a director in their financial institutions group and seven years in group risk management. He holds a degree in Mathematics & Management from Kings College and is a Fellow of the ACCA.


Will Swain - Interim Operations Director

Will joined Aldermore as Interim Operations Director in 2021 and was most recently Chief Operating Officer and a member of the ExCo at Cynergy Bank, where he led Operations, Marketing, Savings and Customer Experience. Prior to this he was on the ExCo for Swinton Insurance, where he led the transformation from a predominantly offline retail insurance broker, to the leading online player in the UK home and motor market. Will has over twenty years’ experience in Financial Services in the UK and Asia Pacific and has focused primarily on technology and operational transformation to drive business performance.

Damian Thompson - Group Managing Director - Retail Finance

Damian has worked in financial services for 29 years, starting his career at HBOS and has held a variety of roles across products and distribution. Damian joined  Aldermore from Newcastle Building Society where he was Customer Director and an Executive Director with responsibility for Operations, Marketing, Mortgages, Savings and Financial Services. He  previously held the Director of Distribution role at Principality Building Society where he was responsible for the Retail Network, Intermediary Sales, Telephony and Digital Distribution.  At Principality, Damian led on the development of the Society’s agency acquisition programme that transformed their distribution across local communities and implemented a Society wide customer interaction programme that transformed the Society’s NPS performance aligned to strong business performance.

Karl Werner – Managing Director – MotoNovo *

Karl has worked within the Motor Finance industry for the last 24 years, firstly with Lombard/First National (now Santander) before joining Carlyle Finance/MotoNovo Finance in 2003.

During his tenure Karl has progressed through the organisation to hold positions including Regional Manager, Head of Sales & Marketing, Divisional CEO, Deputy CEO and most recently Managing Director of Motor within the Aldermore Group.

During his time within MotoNovo the business has grown considerably to become one of the largest financiers of new and used cars, commercial vehicles and motorbikes in the UK.

*subject to regulatory approval