Get in touch

Sales

For all rates, quotes and assistance with structuring transactions, please contact your dedicated relationship manager.

For all general sales, credit or KYC queries, please contact your dedicated sales support team member or contact the team on:

Broker Sales Support

T: 0118 955 6711
E: sales.support@aldermore.co.uk

Credit

For all new proposals and additional information relating to proposals, please contact:
E: proposals@aldermore.co.uk

To supply supporting information for KYC checks, please send to:
E: KYC.Department2@aldermore.co.uk

Pay Outs

For all new pay outs, please send to the payments team:
E: newbusiness@aldermore.co.uk

For docs incomplete (previously submitted pay outs where some information is missing), please send to:
E: docsincomplete@aldermore.co.uk

Customer Services

For settlement quotes, in-life and general queries on existing agreements, please contact the customer services team on:
T: 0118 955 6690 (option 1)
E: AFCS@aldermore.co.uk

For all end of term queries, please contact the agreement services team:
T: 0118 955 6690 (option 2)
E: eot@aldermore.co.uk

Dean Spencer - Head of Broker
T: 07585 969194
E: dean.spencer@aldermore.co.uk

For settlement quotes, in-life and general queries on your agreement, please contact the customer services team on:
T: 0118 955 6690 (option 1)
E: AFCS@aldermore.co.uk

Lee Rhodes - Commercial Director‚ Wholesale & Structured Asset Finance
T: 07860 783996
E: lee.rhodes@aldermore.co.uk