Get in touch

Sales

For all rates, quotes and assistance with structuring transactions, please contact your dedicated business development manager.

For all general sales, credit and KYC queries along with status update requests, please contact:

Broker sales support

T: 0118 955 6711
E: sales.support@aldermore.co.uk

Credit

For all new proposals and additional information relating to proposals, please contact:
E: proposals@aldermore.co.uk

To supply supporting information for KYC checks, please send to:
E: KYC.Department2@aldermore.co.uk

Pay outs

For all new pay outs, please send to the payments team:
E: newbusiness@aldermore.co.uk

Customer services

For settlement quotes, in-life and general queries on existing agreements, please contact the customer services team on:
T: 0118 955 6690 (option 1)
E: AFCS@aldermore.co.uk

For all end of term queries, please contact the agreement services team:
T: 0118 955 6690 (option 2)
E: eot@aldermore.co.uk

Dean Spencer - Head of Broker
T: 07585 969194
E: dean.spencer@aldermore.co.uk

For settlement quotes, in-life and general queries on existing agreements, please contact the customer services team on:
T: 0118 955 6690 (option 1)
E: AFCS@aldermore.co.uk

If your customer is having difficult making payments, we’re here to help:
Apply for a payment deferral here.

To talk to us about setting up a new Wholesale facility, please contact:
Mick Barber
T: 07825 170042
E: mick.barber@aldermore.co.uk

To talk to us about setting up a new Block Discounting facility, please contact:
Shaun Carroll
T: 07584 100142
E: shaun.carroll@aldermore.co.uk