This content is for intermediary use only. If you're a mortgage customer, please
click here.
This content is for intermediary use only. If you're a mortgage customer, please
click here.
2 days
we'll contact you to check if your case is ready for underwriter review.
Last updated Friday, 26 April 2024
2 days
average case review time once fully packaged
7 days
we’ll review your case to make sure it’s ready for offer*
21 days
average working days from initial underwrite to offer.
Last updated Friday, 26 April 2024
2 days
average case review time once fully packaged
7 days
we’ll review your case to make sure it’s ready for offer*
30 days
average working days from initial underwrite to offer
Last updated Friday, 26 April 2024
Service levels are based on the average broker experience.
DIP referrals - a lending decision will be made with within 4 hours
*This includes additional information request and valuation report
Guidance on how to package your cases for success.