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New and existing case enquiries

For new business enquiries and submitted DIP’s – choose IVR options 1>2>1

For submitted applications in our underwriting process – choose IVR options 1>2>2

We're open from 9.00am – 6.00pm Monday to Friday.


Find your Relationship Manager - new enquiries

Postcodes covered: AB, DD, DG, EH, FK, G, IV, KA, KW, KY, ML, PA, PH, TD

Alternatively, you can contact our office BDM team on 0333 321 1000 

Tatyana Stefanova

Relationship Manager

Postcodes covered: BB, BD, CA, HD, HX, LA, M, OL, SK, ST, S

Alternatively, you can contact our office BDM team on 0333 321 1000 

Tom Goldie

Relationship Manager

Postcodes covered: BL, CH, CW, FY, L, LL, PR, WA, WN

Alternatively, you can contact our office BDM team on 0333 321 1000

Carly Phillips

Relationship Manager

Postcodes covered: B, CF, DY, GL, HR, LD, NP, SA, SY, TF, WR, WS, WV

Alternatively, you can contact our office BDM team on 0333 321 1000

Hayley Gittins

Relationship Manager

Postcodes covered: BA, BH, BS, DT, EX, PL, SN, TA, TQ, TR

Alternatively, you can contact our office BDM team on 0333 321 1000

Max Thompson

Relationship Manager

Postcodes covered: DH, DL, HG, HU, LS, NE, SR, DN, TS, WF, YO

Alternatively, you can contact our office BDM team on 0333 321 1000

David MacKenzie

Relationship Manager

Postcodes covered: CV, LU, MK, NN, OX, NG, DE, LE, LN, PE

Alternatively, you can contact our office BDM team on 0333 321 1000

Simon Harvey-Ricketts

Relationship Manager

Postcodes covered: CB, CM, CO, IP, NR, RM, SG, SS

Alternatively, you can contact our office BDM team on 0333 321 1000

Relationship Manager

Relationship Manager

Postcodes covered: EC, EN, HA, N, NW, TW, UB, W, WC, WD, RG, AL, HP, SL

Alternatively, you can contact our office BDM team on 0333 321 1000

Parveen Arora

Relationship Manager

Postcodes covered: BR, CR, CT, E, DA, IG, ME, SE, SW, TN

Alternatively, you can contact our office BDM team on 0333 321 1000

Andrew Shepherd

Relationship Manager

Postcodes covered: BN, GU, KT, PO, RH, SM, SO, SP

Alternatively, you can contact our office BDM team on 0333 321 1000

Danielle Walters

Relationship Manager (working days Monday - Thursday)

Other contact information

See our mortgage product switch documents for more information.

You can switch up to 17 weeks before the end of your client's current deal.

Select IVR option 1 > 2 > 3

02 and 03 numbers are charged at standard call rates and included in most mobile and landline operators inclusive minute packages.