Don't get hooked
It’s easy to click on an email that you don’t recognise and be fooled by its contents. Whether it’s offering a great deal or asking for an urgent payment, beware – things might not be what they seem. Stop and think - is it fraudulent?
Email fraud is commonly referred to as ‘phishing’. Typically, you will receive what looks like a genuine email from a reputable company asking you to click a link for further information, or claiming you are entitled to a refund. You might be asked to download something. This may be malicious software masquerading as something else. The software helps fraudsters access your details, and your money.
The email may also come from a legitimate contact, for example a friend or family member. The fraudster would pretend to be them in order to obtain money, or to get you to click a link to install malware.
What to look out for
Beware of subject lines that claim your “account has been suspended” or your account had an “unauthorised login attempt”.
- Were you expecting the email or the attachment? Don’t click on any links or open any attachments from an unsolicited email. Doing so could allow fraudsters to access your information or infect your device with a virus
- Is the subject line irrelevant? Does it match the content of the rest of the email?
- Is the email out of the ordinary, or does it have bad grammar or spelling errors?
- Does the email ask you to click on a link or open an attachment that seems odd or illogical?
- Is the hyperlink a misspelling of a known website, or if you hover over a hyperlink, is the URL for a different website?
- If the email is from a reputable firm you use, or even a friend or family member, always contact them on a number you trust to verify the email
In summary, be sceptical when it comes to your emails – if one looks even remotely suspicious, don't open it.