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Making changes

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We're here to help

  • 0333 3211000 02 and 03 numbers are charged at standard call rates and included in most mobile and landline operators inclusive minute packages

Find out how you can make changes to your existing mortgage, including changes to your account and payments.

Can I change my repayment type?

Yes, you can change your repayment type during the lifetime of your mortgage subject to our lending criteria. Call our servicing team on the number above who can tell you if you are eligible and can arrange this for you.

How do I change the name on my mortgage?

To update your details please call our servicing team on the number above. 

If your name has changed due to marriage, please post in your marriage certificate, or a certified copy with a covering letter and we will update our records for you.

How do I add or remove someone from my account?

When adding your partner or an additional borrower to your existing mortgage we must approach them as a new applicant which means undertaking the usual due diligence checks. To get started today call our servicing team on the number above.

This can also be a good time to review your mortgage and consider taking out additional borrowing, which can be used for a wide range of purposes. Visit our Borrow More page to find out if you are eligible and how to get started or call our dedicated team on 0333 321 1000.

Can I take out additional borrowing?

If you have a mortgage with us and would like to borrow more against that property, please contact our team of qualified mortgage mdvisers on  0333 321 1000, who will be able to confirm if you are eligible and discuss your options. You can also email us on mortgage.advisers@aldermore.co.uk.

You can find out more about additional borrowing including how you can use the extra money, whether you’re eligible and who to contact by visiting our Borrow More page.

 Can I take out another Buy-to-let mortgage with Aldermore?

To find out more about our current Buy-to-let mortgages or to review your portfolio please contact our team of qualified mortgage advisers on  0333 321 1000, who will be able to discuss your options. You can also email us on mortgage.advisers@aldermore.co.uk

I would like to start renting my home, can you help?

To discuss your options and get the process started speak to our dedicated team to find if your eligible on 0333 321 1000.

(If you would like to arrange a different type of letting, you can speak to our Buy-to-let specialists who can help if you’re a first time landlord or if you already have a portfolio.)

If you have any questions, give us a call on 0333 321 1000.

IF YOU FAIL TO KEEP UP WITH PAYMENTS ON YOUR MORTGAGE A "RECEIVER OF RENT" MAY BE APPOINTED AND/OR YOUR RENTAL PROPERTY MAY BE REPOSSESSED