Making changes

We're here to help

We're here to help

Find out how you can make changes to your existing mortgage, including changes to your account and payments.

Can I change my repayment type?

Yes, you can change your repayment type during the lifetime of your mortgage subject to our lending criteria. Call our servicing team on the number above who can tell you if you are eligible and can arrange this for you.

How do I change the name on my mortgage?

To update your details please call our servicing team on the number above. 

If your name has changed due to marriage, please post in your marriage certificate, or a certified copy with a covering letter and we will update our records for you.

How do I add or remove someone from my account?

When adding your partner or an additional borrower to your existing mortgage we must approach them as a new applicant which means undertaking the usual due diligence checks. To get started today email our servicing team at mortgage.servicing@aldermore.co.uk.

This can also be a good time to review your mortgage and consider taking out additional borrowing, which can be used for a wide range of purposes. Visit our Borrow More page to find out if you are eligible for additional borrowing or email our dedicated team on mortgage.advisers@aldermore.co.uk.

Can I take out additional borrowing?

If you have a mortgage with us and would like to borrow more against that property, please contact our team of qualified mortgage advisers at mortgage.advisers@aldermore.co.uk.

You can find out more about additional borrowing including how you can use the extra money, whether you’re eligible and who to contact by visiting our Borrow More page.

 Can I take out another Buy-to-let mortgage with Aldermore?

To find out more about our current Buy-to-let mortgages or to review your portfolio please email us on mortgage.advisers@aldermore.co.uk.

Subject to status. If you fail to keep up with payments on your mortgage a ‘receiver of rent’ may be appointed and/or your rental property may be repossessed.