Wherever possible, we ask for these personal details to be included in your proposal information, or as notes to your submissions via App+. This greatly reduces any requirement for information later.
However, we recognise this information isn’t always available at point of quotation. We therefore carry out checks as best we can independently, and confirm to you if any further information is required once the credit of the customer has been confirmed.
If you would like any further information about our KYC process, please contact your account manager, or email us at KYCDepartment@aldermore.co.uk and we’ll be happy to help.
*This could be a parent company of our customer, in which case we will keep going up the ownership tree until we find the individual beneficial owner(s).
**for a higher risk customer, this check goes down to individuals with a 10%+ shareholding.