Our Services

Take advantage of expert support from our Broker Team.

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Sales support

Our dedicated team of Sales Support administrators are here to help you throughout the deal process. Whether it’s:

  • Discussing pipeline opportunities
  • Answering questions about your credit decision
  • Helping to supply additional documents for Customer Due Diligence checks
  • Resolving any missing parts to your documentation pack.


Simple on the outside, yet sophisticated on the inside, our online portal Asset Backer isn’t just your best way to get a quote for your customer and then submit that quote as a proposal, you can even generate electronic documents and complete electronic signatures with your customers.

To find out more and how you can register, visit our Asset Backer page.

Credit decision

Depending on the type of deal, you’ll get an automated credit decision or a human underwriter reviewing your deal, giving you the best of both worlds. We also have a dedicated LVD team who are on hand to help you get the right decision on exposures over £100k.

Given the size of these deals, there is additional risk, so to support these deals we’ll normally ask for:

  • up-to-date accounts and latest bank statements
  • management information
  • business plans
  • rationale for asset purchase
  • full asset specification
  • current mileage/km/hours (where applicable)


For more information on our credit policy, read our guide.

Customer due diligence

Customer Due Diligence (CDD) covers the Know Your Business (KYB) and Know Your Customer (KYC) checks that we, and all other banks, are legally required to complete to help reduce the risks of financial crime, and to protect against reputational risk.

For more information on our KYC process, and a handy checklist so you know what we’ll need, visit our KYC page.

Paying out your deals

Once we’ve completed the Credit Acceptance and Customer Due Diligence checks – and we’ve received all your documentation – our New Business team will complete checks on the deal to ensure everything is correct. If there’s anything missing – for example a credit condition or customer signature – your dedicated Sales Support Administrator will be in contact with you directly to walk through what we need to get your deal paid out.

To help you with completing your documents, we’ve developed a few quick videos that talk through common errors as well as a short pay out checklist so you can tick off all the standard requirements we need to pay out your deal. Check them out here or download our payout checklist:

For Intermediary Use Only

T&Cs will apply, subject to status and affordability. Any asset used as security may be at risk if you do not repay any debt secured on it.