We'll write to you a minimum of 21 calendar days before your account matures to explain your options and also send a further reminder by email 14 days before the maturity date. You can give us your maturity instructions in internet banking until two days before the maturity date. You can also give us your instructions by returning the maturity instructions form through the post.
If we don't hear from you we will move your money into our 30 Day Notice Cash ISA.
If you want to transfer your Cash ISA to another provider, you will need to contact the provider that you would like to transfer your Cash ISA to and ask them to either send us the relevant ISA Transfer Request Form or send us their instructions electronically.
If you want to withdraw all or part of your Cash ISA, you will lose the tax-free status on that money. If you ask for this to be returned to your nominated account, the funds will be sent by Faster Payments on the maturity date (providing we receive your instructions online or in writing prior to the maturity date). In the event that the day of maturity is a non-business day, the funds will be sent on the next business day. You will receive interest until the day before the funds are returned. For example, if the day of maturity is a Saturday, you will receive interest until Sunday and funds will be returned on Monday (providing this isn’t a Bank Holiday).