How do I withdraw money from my Personal Savings account?

You can give your instructions for a withdrawal or transfer by logging into your account and selecting ‘Move Money’ from the Account Options menu. 

What's my withdrawal allowance?

Your withdrawal allowance will depend on your account type:

Easy Access Accounts


Double Access Accounts

Unlimited. If you make three or more withdrawals in an anniversary year, the interest rate will drop from the day of your third withdrawal to the day before the anniversary of your account opened date. Your interest rate and withdrawals will automatically reset on the anniversary of your account opening

Notice Accounts

Unlimited, by giving the appropriate days’ notice. Early withdrawals are not permitted

Fixed Rate Accounts

None permitted until maturity

Notice Cash ISAs

Unlimited by giving the appropriate days’ notice, or on demand, subject to a deduction of interest equivalent to your notice period (e.g. 30 days)

Fixed Rate Cash ISAs

Unlimited, subject to a deduction of interest (90 days for 1 year, 180 days for 2 & 3 years)

Easy Access Help to Buy: ISA

Unlimited. However, under the scheme rules, if you wish to make a partial withdrawal you will not be able to claim a bonus on these funds

When will my money show in my nominated account?

We’ll usually make withdrawals from your account to your nominated account by Faster Payments. When your money will be available in your nominated account will depend on when we receive your instruction and your bank’s own processing timescales.

When we receive the instruction When the money should show in your nominated account
Up to 2pm on a business day Same day
After 2pm on a business day, or on a non-business day  Next business day
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