It isn’t possible to pay money into an existing Fixed Rate Account, however you can open another account. Simply log in to Internet Banking and click on ‘Open New Account’ to see the range of available savings accounts with all the information you need to choose the right one for you. Opening an account through Internet Banking couldn't be easier and will only take a few minutes.
If you’ve forgotten your password, simply click on the ‘Forgotten Password?’ link on the Log In page. You’ll need your Customer ID and your registered email address to get started. We’ll send a unique link to your registered email address so you can reset your password online. For your security, you’ll need your Customer ID again, along with your nominated bank account details, to reset your password. Once you’ve done this you’ll be able to log in as usual.
If you’ve forgotten your Customer ID or memorable details, please call us on 0345 604 2678 and we’ll be happy to help.