You'll be sent an email containing a unique reference number and PIN as soon as you have completed the first two screens of the application process. You can use these to return to your application at any time. If you haven't received either or both of these, please check your junk mail box as it may have been sent there. It may also mean that you've not completed the first two screens or provided us with the details we require to register an account. Just call our UK-based call centre during opening hours on 01733 821 321 and we'll be happy to help.