How do I withdraw money from my Fixed Rate Account or Customised Fixed Rate Account?

POSTED: 9th December 2020
IN: Business Savings FAQs

For fixed rate accounts you have a cooling off period of 14 calendar days from the date you opened your account during which you can change your mind.

During the cooling off period, if you decide that you don’t want your account, we’ll cancel it and return your money without penalty or notice.

Once this period has expired, no withdrawals, transfers out or closures are permitted until the maturity date, unless you have a fixed rate account with access which allows you to withdraw up to 25% of your balance during the term.

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