For Fixed Rate Accounts, you have a cooling off period of 14 calendar days from the date you funded your account during which you can change your mind. For the Customised Fixed Rate Account, this period is 14 calendar days from the date you opened your account. If you decide that you don’t want the account, we’ll cancel it and return your money without penalty or notice.
Once this period has expired, no withdrawals, transfers out or closures are permitted until the maturity date.
Please visit our Fixed Rate Accounts page or Customised Fixed Rate Account page for further information.