Managing your account is simple and straightforward and we're always on hand to help if you have any questions. Here's how it works.
Interest is paid gross (without tax taken off) for all business types. For guidance about your tax liability, we would suggest consulting your tax adviser or the HM Revenue and Customs at www.hmrc.gov.uk
You can only make withdrawals from Easy Access Accounts or the Fixed Rate Account with Access. To make a withdrawal, click on the account you wish to withdraw money from in Internet Banking. On the next page you will see a section called Account Tools in the bottom right-hand corner of the screen. This will contain a link to 'withdraw funds'. Please note this link will only be visible if the account has been funded.
If you have more than one Aldermore Business Savings Account, you can transfer money between your accounts online. To do this, simply click on the Easy Access Account or Fixed Rate Account with Access that you wish to transfer money from in Internet Banking. In the Accounts Tools section in the bottom right-hand corner of the screen there will be a link to ‘Transfer Between My Accounts'. This link will only be visible if you have another account that is eligible to receive funds.
Change Your Password
You can change your password by logging in to your account with the details provided and select the 'Settings' link.
Reset Your Password
If you've forgotten your password you can reset it in minutes. Simply go to the Internet Banking login page and select 'Reset password'.
Add a Nickname to Your Account
From your accounts 'Home' page in Internet Banking, select the account that you want to add a nickname to. Simply click on 'Nickname this Account', enter the details and save.
Add and Remove Users
It's easy to add or remove names or change the user levels on your account by simply selecting the 'Manage Users' link.
Make Changes to Your Account
You can update or amend most information relating to your account online. We may ask you to send us supporting documentation by post or email once a change has been requested.
Your statement will be available via Internet Banking as a PDF that you can both print and save.
View Account History
You can view transactions on your account right back to the time you opened the account, simply log in to your account and select the 'Account History'.