Mortgage Payment Break for Personal and Buy to Let Customers

You should use this form if you’re applying for a mortgage payment break for the first time.

If you’ve already applied, or are currently taking a payment break and want to apply for a further payment deferral -  you’ll need to wait to receive your options letter which will let you know how to apply.

This form can only be used once per mortgage account.


Your details

Please provide your full name.

Please provide a valid UK phone number.

Please provide a valid email address.

Information we need

Your Mortgage

This is a 6-9 digit number or 11 digit reference number beginning with A, C, D, X or Y. You can find this on your annual statement of other written communication from Aldermore.

Please enter your mortgage account number.

Please select the reason that most closely fits your circumstances.

Details of how COVID-19 has impacted you will be required.

Select your main income source. If none apply please select other services.

For our records, please confirm the business sector of your primary income source.

Mortgage Payment Deferral Calculator

Please complete the form below to see the financial impact of taking a mortgage payment deferral. It’s important to understand how this will affect your mortgage payments before making your decision. This illustration is based on adding the agreed missed payments and interest to your mortgage balance and spreading the cost over the remaining mortgage term.

Please select one of the options.

This is your agreed monthly mortgage payment before any overpayments. If you make overpayments, this calculator won’t work for you. You’ll need to contact us to calculate your monthly payment after a mortgage payment deferral.

Please enter a valid currency value between £0-£100,000.

This is roughly how many years/months you have left to repay your mortgage in full.

Please enter a valid numeric value. Maximum number of years is 40.

Repayment (also known as capital and interest) is where you pay off the mortgage balance and interest in full over the mortgage term. Interest only is a mortgage where you only pay the interest throughout the term, then repay the borrowing amount when the mortgage ends. If you have a part and part mortgage, we’ll need to speak to you to discuss your application.

Please select one of the options.

Please select one of the options.

Please calculate to continue.

Mortgage Payment Deferral

Please select one, two or three months.

Please confirm how long you wish to defer payments for.

Illustration deferral term does not match requested deferral period.

You can start your payment break from the next month your mortgage payment is due.

Please select month.

We might need to speak to you to make sure this is the right option for you at this time.

Please provide this information to improve the speed with which we can process your enquiry.

This might help to bring your monthly payments down. If you can pay, the amount you select will be what you pay each month for the duration of your payment break.

Please confirm if you are able to make any part payments towards your mortgage during this period?

Special characters are not allowed.

You need to be aware of the implication of agreeing to this payment break.

By submitting this form you are confirming  you have consent from everyone named on the mortgage.

You’ll need to make up the payments later in your mortgage term. We’ll work with you to find the best way to do this at the end of your payment break.

There won’t be any impact on your credit rating during the payment break period but it’s important to know that lenders may use information obtained from other sources, such as bank account information, in future lending decisions.

Arrears will accrue and will need to be repaid at a future date. We’ll discuss the options available to you near the end of the agreed period; when your payments start again you may see an increase in your monthly payment.

The total amount of interest owed on the mortgage will increase, as the amount you owe the bank increases.

If you are already in a payment shortfall and a payment break is agreed the arrears balance will increase by the value of the payments deferred during the break.

Subject to status. Your mortgage will be secured on your property.  Your property may be repossessed if you do not keep up repayments