Coronavirus: Information for Personal and Business Savings customers

Given the potential impacts of Covid-19 we want to reassure our savings customers that we are here to help.

Last updated: Friday 17 April, 5pm

We’re in unprecedented times but we’re trying to do all we can to make sure that we can still help you.

To help us out we’d really appreciate it if you only call us should you need our help with something you can’t do via our Internet Banking Services. Please remember you can view your account balance, move your money and give us your maturity instructions in internet banking.

If you do need to contact us and our phones are busy, you can also email us for general queries or send us a secure message if you need to provide personal information.

Thank you for your help and support, we really do appreciate it.

Personal Savings
Call us on: 0345 604 2678
Email us at:

Business Savings
Call us on: 01733 821 321
Email us at: