Coronavirus: Information for Personal and Business Savings customers

Given the potential impacts of Covid-19 we want to reassure our savings customers that we are here to help.

We understand that these may be worrying times for some of our customers and we’re here to support you.

As an online bank we encourage you to complete your day-to-day transactions online, so if you need to view your account balance, move your money or give us your maturity instructions, you can log into your account here.

If you’d prefer to speak to us, our contact centre is still open and our advisers will be happy to help you. You can get in touch using the details below:

Personal Savings
Call us on: 0345 604 2678
Email us at:

Business Savings
Call us on: 01733 821 321
Email us at: