What if I’m worried about making my payments?

We know it’s a worrying time for everyone and we want to make ending your mortgage break as easy as possible.You’ll receive a letter from us before your payment break ends and we’ll let you know all the options available to you.

If you're worried about making payments

If you’re worried about making your mortgage payments, we’ll work with you to find a solution.

You’ll receive a letter towards the end of your payment break period which will let you know all the options available to you.

  • In your letter we’ll let you know all the repayment options available to you and how you can apply for a further mortgage payment deferral
  • We’ll let you know what to do if you’re worried about making your payments
  • If you need to speak to us you can call 01733 821388 or email mortgage.support@aldermore.co.uk


If you’re concerned about making your mortgage payments it’s important that you get in touch with us as soon as possible so that we can discuss any issues you may be having.  We have a dedicated team available who will offer support and try to find the best solution for your needs.

Whatever your worries, we’re here to help you get things back on track.

Frequently asked questions

If you're a commercial mortgage customer you can find out more information here. 

Subject to status. Your mortgage will be secured on your property.  Your property may be repossessed if you do not keep up repayments.