Expecting the unexpected The impacts of Brexit and the pandemic have seen UK SMEs having to adjust and learn some difficult lessons. Since the start of the pandemic for example, UK SMEs have experienced, on an average, an 18% decrease in their business’ usual monthly income. We believe the ingenuity demonstrated by businesses, their resilience and the lessons they learned, will serve as inspiration as we look ahead to the challenges tomorrow might bring. 87% of SMEs leaders are already planning for how they can tackle potential crises in the future. While the outlook may still be unsure, the roadmap out of lockdown and the continued vaccine rollout, provide some light at the end of the tunnel for businesses.