Founded in 1901, Bradford-based Harrison Gardner Dyers & Winders (HG) is a family-owned firm known for its yarn-dyeing expertise. Its customers are yarn producers, carpet makers and craft kit suppliers that demand the very highest quality.
Faced with the prospect of taking on a new fast-expanding customer, HG sought advice from Aldermore. Although potentially a great opportunity, the increasing value of monthly orders meant there were cash flow implications to consider, as well as exposure to significant financial risk.
“We’re a niche business, so, a customer not paying a high-value invoice would have a greater impact on us,” says co-owner, Helen Harrison. “We took Invoice Finance from Aldermore with Bad Debt Protection to mitigate risk of non-payment. And when that particular customer’s business went into administration – owing us £45,000 – we were very grateful that we were protected. We’ve used Bad Debt Protection on a couple of occasions.”
A key benefit of Bad Debt Protection is its flexibility, Helen stresses. “You can request to have it applied to your entire customer base or for selected customers, which means you can assess the risks specific to a customer and the potential impact they would have on your business should a bad debt occur.”
Helen has also been very impressed with the support she has received from Aldermore. “Steph, Aldermore’s BDP Manager, has been brilliant. She’s always easy to reach, provides advice when we need it, and goes out of her way to keep us in the loop. We can always be frank about the situation we’re in with our customer, and be confident that Aldermore always acts with our best interests in mind.”
Stephanie Odunston, National Bad Debt Protection Manager at Aldermore, says: “We’re delighted to support Helen and her business. Bad Debt Protection provides peace of mind when taking on new customers or when selling more to your existing customers, because risk increases when you grant more credit. Whether you’re selling to customers in the UK or overseas, Bad Debt Protection can shelter your business from the risk of invoices not being paid.”
Bad Debt Protection makes good business sense if you want to protect yourself from non-payment of invoices. Call us on 01612385015 to find out more.