Asset Finance Payment Deferral Request Form

If you are having difficulty making payments, we are here to help.

Please complete this short form if you’d like to apply for a payment deferral on your Asset Finance agreement.

We will review your request and contact you for any further information, but please be aware, we require the following information to help find a solution suitable for your needs.

  • 3 months bank statements
  • Management information (MI) reporting
  • Business forecast
  • Recent statutory filed accounts


Please email these to including an agreement number as a reference. This number can be found in your welcome letter. If you do not have this, please contact our Customer Services team on 0118 955 6690.


Your details

  Please provide customer name as stated in the agreement.

Please only use alphanumeric characters and following special characters: - . ,

  Please provide your full name.

Please provide your full name.


Please provide a valid UK phone number.


Please provide a valid email address.

Information we need

  This will have 9 characters, it will always start with a C and then followed by 8 numerical characters – example C12345678

Please provide an agreement number.

Please select the option that best describes your business sector. If none of the options apply, please select “Other”.
  Please provide a brief description of your business activity. This field is limited to 35 characters. Example, if Sector is Transport, activity could be Taxi driver.

Please provide details. Special characters are not allowed.

We might need to speak to you to make sure this is the right option for you at this time.
Enabling us to reset up your Direct Debit will mean you don’t have to complete and return a new mandate and we are set up ready to take contractual payments that aren’t deferred, as and when they fall due.

By repaying the deferred amounts over a longer term, you could pay more over the lifetime of the agreement, compared to repaying these amounts over the original remaining term.

You need to be aware of the implication of agreeing to this payment deferral.

If your agreement already has a payment deferral in place, this request will not commence until your current payment deferral has ended.

We ask that you remain in contact such that we understand your circumstances and at the end of any further payment deferral we may make upon reviewing this request.  If you are still unable to return to your normal payments on the due date, we can agree a plan on what further support is needed and how any missed payments will be repaid.

T&Cs will apply, subject to status and affordability. Any asset used as security may be at risk if you do not repay any debt secured on it.