Withdrawing money or closing your account

With the Double Access Account, your interest rate depends on how many times you take money out in any anniversary year. An anniversary year is the 12 month period commencing on the opening date of your account and then renewing on each annual anniversary.

If you make three or more withdrawals in an anniversary year, a lower interest rate will apply from the day of your third withdrawal to the day before the anniversary of your account opening. From your anniversary date, your interest rate and withdrawals reset.

A payment of interest away from your Double Access Account won't be classed as a withdrawal. 

You can see the current interest rate on your account in the Account Details section in internet banking and any withdrawals you make will be shown on your online statement.