If you have any questions about the account you’re opening and you haven’t been able to find the information you need, please let us know.
If you’re having any difficulty reading the information that we provide online, you can change the size, font and colour of website text in your browser. We can also provide the terms and conditions booklet and other Personal Savings documents in large print, braille or audio.
If you have any other specific needs, or are going through a challenging time and need some help, you can let us know either by calling us on 0345 604 2678, by writing to us or by sending a secure message when you’re logged into your account. You can find our contact details, including the opening hours of our UK-based call centre, on the Contact Us page.