How your account works

Managing your account with us is simple and straightforward - and we're always on hand to help if you've any questions. Here's how it works:

• Once you've opened your account with us, we'll send you a welcome pack, usually within five business days, with all the details you'll need to manage your account
• We'll write to you once a year (usually in April) with your statement and full account details
• Want to check your account details and rates? Just login whenever you like
• Contact us whenever you need to - either via our UK-based call centre on              0845 604 2678, or by emailing service@aldermoresavings.co.uk. Click here for our opening hours
• No need to worry about bonus rates dropping off: there are no hidden bonuses or introductory offers - just consistently competitive rates
• When your account matures, we'll write to you personally with a simple, easy-to-understand guide to all your maturity options 

 Key Features

Tax	Interest is paid gross (without tax taken off)
Minimum deposit	£1,000
Maximum deposit	2012/2013 tax allowance - £5,640 (subject to HM Revenue & Customs rules) Transfers from another provider - Unlimited (subject to HM Revenue & Customs rules)
Minimum additional deposit	No additional deposits permitted   You can transfer in an ISA held with another provider at account opening stage only.
Withdrawals	Early withdrawals permitted subject to a deduction of interest: 1 Year - 120 days 2 Year - 180 days 3 Year - 180 days A gross interest rate of 0.50% will apply if the balance falls below £1,000.
Paying money in	Direct Debit Transfer from another provider BACS Cheque Faster Payments Standing Order CHAPS
Number of account holders	1
How we calculate interest	Interest calculated daily Applied to your account monthly or annually
Payment of interest	Paid to your account, another Aldermore easy access or notice account; to a UK bank or building society account in your name(s)
Account Maturity	We will write to you shortly before your account matures to explain your options. If we don't hear from you we will move your money into a Notice Cash ISA.
How you operate your account	Internet Phone Post