About

Champion of British savers, homeowners and SMEs

Aldermore champions its customers with straightforward savings accounts, award-winning mortgages, and specialist finance for small and medium size businesses. By choosing Aldermore not only can you be sure of exceptional service and consistently good rates, you'll also be part of something much bigger.

Find out more

Who We Are

Who we are

Back in 2009, Aldermore’s CEO bravely launched a new British bank in the middle of a credit crunch.

Find out more

Contact Us

Contact Us

Find our contact numbers, addresses and opening hours for our savings and mortgages departments.

Find out more

11 Questions   12 Answers

Q&A for About category

About

Ask your questions. Share your answers.

 
 
« Back
 
 
1 year, 2 months ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about AldermoreTeam is loaded.
Additional information about AldermoreTeam could not be loaded.
Reason for visiting the site? For my clients
Your clients industry? Other
Do you currently work with Aldermore? Yes
-14points
1out of 16found this question helpful.
Was this helpful?Yes1No15

Answers

Answer: 
Have an account closing in june 2013 looking for monthly interest
1 year ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about alan1770 is loaded.
Additional information about alan1770 could not be loaded.
-5points
2out of 9found this answer helpful.
Was this helpful?Yes2No7

Answer: 
Phillip Monks, Aldermore’s CEO, had a vision about launching a new, dynamic and vibrant bank, offering straightforward products to the consumer, combined with great value and service to UK small and medium sized businesses (SMEs).

Supported by our investor, AnaCap, we launched in 2009 and now actively lobby to help stimulate the economic environment, and challenge issues and concerns which affect everyone.
1 year, 2 months ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about AldermoreTeam is loaded.
Additional information about AldermoreTeam could not be loaded.
+5points
11out of 17found this answer helpful.
Was this helpful?Yes11No6
1 year, 2 months ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about AldermoreTeam is loaded.
Additional information about AldermoreTeam could not be loaded.
Reason for visiting the site? For my clients
Your clients industry? Other
-1point
1out of 3found this question helpful.
Was this helpful?Yes1No2

Answers

Answer: 
There are different financial solutions that you can look into such as factoring and invoice discounting (collectively known as invoice finance) besides the traditional business loan and overdraft.

To read more about what Invoice Finance is, visit the Ask & Answer section of our website where you can find more information.
1 year, 2 months ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about AldermoreTeam is loaded.
Additional information about AldermoreTeam could not be loaded.
Reason for visiting the site? For my clients
0points
1out of 2found this answer helpful.
Was this helpful?Yes1No1
1 year, 2 months ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about AldermoreTeam is loaded.
Additional information about AldermoreTeam could not be loaded.
Reason for visiting the site? For my clients
-3points
1out of 5found this question helpful.
Was this helpful?Yes1No4

Answers

Answer: 
Feedback received through our different channels (customer service, regular surveys with independent organisations such as YouGov and online Ratings & Reviews amongst others) is analysed by the most appropriate person in Aldermore and changes are implemented where required.
1 year, 2 months ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about AldermoreTeam is loaded.
Additional information about AldermoreTeam could not be loaded.
Reason for visiting the site? For my clients
0points
1out of 2found this answer helpful.
Was this helpful?Yes1No1
4 months ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about StMichael is loaded.
Additional information about StMichael could not be loaded.
Reason for visiting the site? For myself
Gender: Male
Occupation: Retired
Age: 65-74
-1point
0out of 1found this question helpful.
Was this helpful?Yes0No1

Answers

Answer: 
Dear StMichael,
Yes, you can transfer previous years ISA subscriptions into our ISAs. If you’re opening one of our ISAs online, simply print out and complete an ISA transfer form for each ISA you want to transfer. Or if you’d prefer, contact one of our customer advisers on 0845 604 2678 and they’ll be happy to help.
3 months, 3 weeks ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about AldermoreTeam is loaded.
Additional information about AldermoreTeam could not be loaded.
Reason for visiting the site? For my clients
Your clients industry? Other
Do you currently work with Aldermore? Yes
0points
0out of 0found this answer helpful.
Was this helpful?Yes0No0
4 months, 2 weeks ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about CMU001 is loaded.
Additional information about CMU001 could not be loaded.
Reason for visiting the site? For myself
Gender: Female
Occupation: Retired
Age: 65-74
0points
0out of 0found this question helpful.
Was this helpful?Yes0No0

Answers

Answer: 
Hi CMU001,

We are covered by the Financial Services Compensation Scheme (FSCS).The FSCS can pay compensation to depositors if a bank is unable to meet its financial obligations.

Most depositors - including most individuals and small businesses - are covered by the scheme. In respect of deposits, an eligible depositor is entitled to claim up to £85,000.

For joint accounts each account holder is treated as having a claim in respect of their share so, for a joint account held by two eligible depositors, the maximum amount that could be claimed would be £85,000 each (making a total of £170,000).

The £85,000 limit relates to the combined amount in all the eligible depositor's accounts with the bank, including their share of any joint account, and not to each separate account. -

See more at: http://www.aldermore.co.uk/personal/savings-accounts/literature-downloads/fscs/#sthash.g2x3ZhJk.dpuf
4 months, 1 week ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about AldermoreTeam is loaded.
Additional information about AldermoreTeam could not be loaded.
+6points
6out of 6found this answer helpful.
Was this helpful?Yes6No0
2 next>>

Latest News

Half Year Results

We are delighted to share our Half Year Results with our customers.